Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website marketingshred.com ("the Website") and all related services, courses, digital products, and content ("Services") provided by C Space Consulting Limited, a company incorporated in England and Wales under company number 15491274, with its registered office at 83a, High Street, Stevenage, Hertfordshire, SG1 3HR, United Kingdom.

By accessing the Website or purchasing any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website or purchase our Services.

Governing LawThese Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer rights you may hold in your country of residence.

Contents

Definitions

Throughout these Terms, the following definitions apply:

"Company", "we", "us", "our" refers to C Space Consulting Limited (Co. No. 15491274).
"Marketing Shred" refers to the brand, website, and educational platform operated by the Company at marketingshred.com.
"User", "you", "your" refers to any individual or entity accessing the Website or purchasing our Services.
"Services" means all digital content, online courses, lead magnets, newsletters, AI-generated videos, and any other products or services offered by Marketing Shred.
"Consumer" means an individual acting outside of their trade, business, craft, or profession for the purposes of the Consumer Rights Act 2015.
"Content" means all text, images, videos, audio, graphics, AI avatars, scripts, and other materials published on the Website or through our Services.

Our Services

Marketing Shred is an AI-powered marketing education platform. Our Services include, but are not limited to:

Free educational content published on the Website and YouTube (available in English and Italian).
Downloadable digital resources, including prompt guides and lead magnets, offered in exchange for your email address.
Paid online courses and educational programmes on marketing strategy and AI tools.
A newsletter and email marketing series delivered to subscribers.
AI avatar-generated video content for educational purposes.

All Services are provided for informational and educational purposes only. Nothing within our Services constitutes professional legal, financial, or business advice.

AI-Generated ContentSome of our video and written content is produced using AI tools, including AI avatars. We take care to ensure accuracy, but you should independently verify any information before applying it to your business decisions.

Account Registration

Certain Services may require you to create an account or provide your email address. By doing so, you agree to:

Provide accurate, current, and complete information about yourself.
Maintain the security of your account credentials and not share them with third parties.
Notify us immediately of any unauthorised use of your account.
Accept responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate any account that we reasonably believe is being used fraudulently, abusively, or in violation of these Terms.

Purchases & Payments

When you purchase a course or paid product from Marketing Shred, the following terms apply:

All prices are displayed in the currency indicated at checkout and are inclusive of any applicable VAT where required.
Payment is processed securely by our third-party payment processor (e.g., Stripe). We do not store your payment card details.
Your purchase constitutes an offer to buy. A contract is formed when we confirm your order by email and provide access to the purchased content.
Access to paid digital content is granted to you personally and is non-transferable.
We reserve the right to change prices at any time. Price changes will not affect existing confirmed orders.

Product TypeAccess ModelDelivery

Free lead magnetsFree, email requiredImmediate download or email

Online coursesOne-time purchaseImmediate upon payment confirmation

NewsletterFree subscriptionOngoing via email

Video contentFree, on YouTube / WebsiteOn-demand streaming

Refund Policy

As a consumer purchasing digital content in the United Kingdom, you are entitled to a 14-day statutory cooling-off period under the Consumer Contracts Regulations 2013. However, by accessing or downloading digital content, you expressly consent to waive this right, and acknowledge that the right of withdrawal no longer applies once you have accessed the content.

Notwithstanding the above, we offer the following goodwill policy:

Courses not accessed — if you have not accessed any course material, you may request a full refund within 14 days of purchase.
Partial completion — requests made after accessing course materials will be assessed on a case-by-case basis at our sole discretion.
Technical issues — if you are unable to access content due to a fault on our side, we will either resolve the issue or provide a full refund.

To request a refund, please contact us at hello@marketingshred.com with your order details. Approved refunds will be processed to your original payment method within 10 business days.

Statutory RightsNothing in these Terms affects your statutory rights under English consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Intellectual Property

All content on the Website and within our Services — including but not limited to text, graphics, AI avatar likenesses, video scripts, course materials, prompt guides, logos, and brand elements — is the intellectual property of C Space Consulting Limited or its licensors, and is protected under UK and international copyright law.

By purchasing or accessing our Services, you are granted a limited, personal, non-exclusive, non-transferable licence to access and use the content for your own private, non-commercial learning purposes. You may not:

Copy, reproduce, distribute, or resell any part of our content without our prior written permission.
Use our course materials to create competing products or services.
Remove or alter any copyright notices or attribution from our content.
Share your login credentials or course access with other individuals.
Use our AI avatar likeness, scripts, or branding for commercial or promotional purposes.

Any unauthorised use may result in immediate termination of your access and may be subject to legal action.

Acceptable Use

You agree to use the Website and Services only for lawful purposes. You must not:

Use the Website in any way that violates applicable UK, EU, or international laws or regulations.
Transmit any unsolicited or unauthorised advertising or promotional material (spam).
Attempt to gain unauthorised access to any part of the Website, its servers, or any systems connected to it.
Introduce viruses, Trojans, or other malicious code to the Website.
Scrape, harvest, or extract data from the Website using automated tools without our written consent.
Impersonate C Space Consulting Limited, Marketing Shred, or any of our personnel.
Post or share content within any community or platform associated with Marketing Shred that is offensive, defamatory, or infringes on the rights of others.

We reserve the right to restrict access to the Website or Services to any user who, in our reasonable judgement, violates these acceptable use standards.

Disclaimers

The Website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations, express or implied, including:

That the Website will be uninterrupted, error-free, or free from viruses.
That information, results, or outcomes described in our content will apply to your specific situation.
That the quality of any Services, content, or information will meet your expectations.

Marketing results and business outcomes discussed in our content are illustrative only. Individual results will vary and depend on factors outside of our control, including your personal effort, market conditions, and implementation of strategies.

Nothing in these Terms excludes our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, or for any other liability that cannot be excluded under English law.

Limitation of Liability

To the maximum extent permitted by applicable law, C Space Consulting Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services, including but not limited to:

Loss of revenue, profit, or anticipated savings.
Loss of business or contracts.
Loss of data or information.
Business interruption.

Our total aggregate liability to you in connection with these Terms or the Services shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim, or £100 (whichever is greater).

Consumer Rights PreservedIf you are a Consumer, these limitations do not affect any rights you have under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or any other applicable consumer protection legislation.

Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms by reference.

C Space Consulting Limited complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in the processing of personal data collected through this Website.

By using the Website and Services, you acknowledge that you have read and understood our Privacy Policy.

Changes to These Terms

We reserve the right to update or amend these Terms at any time. Changes will take effect upon posting to this page, with the "Last updated" date revised accordingly. For material changes, we will notify active subscribers by email where reasonably practicable.

Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

Contact & Complaints

For any questions about these Terms, complaints about our Services, or to exercise any rights you hold as a consumer, please contact us:

Legal Entity

C Space Consulting Limited

Company Number

15491274

Registered Address

83a, High Street, Stevenage,
Hertfordshire, SG1 3HR
United Kingdom

info@cspacegroup.com

Website

marketingshred.com

If you are a consumer and we are unable to resolve your complaint, you may refer the matter to an approved Alternative Dispute Resolution (ADR) scheme or seek redress through the courts of England and Wales. You may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/odr if you are based in the EU.

Note

Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Both parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim, without prejudice to any mandatory statutory rights applicable in your country of residence.